FAQ

🚚 How long will shipping take? Shipping times vary depending on your location and the selected shipping method. You'll receive a tracking number once your order ships, allowing you to monitor its progress. Expect delivery within 3-7 business days for domestic orders and 7-14 business days for international orders.

↩️ What is your return policy? We offer a 30-day return policy for most items. Items must be returned in their original condition with all packaging. Please contact our customer service team for a return authorization number before returning any items.

💳 What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.

Do you offer warranty on your products? Warranty information varies by product. Please refer to the individual product page for details on the specific warranty offered.

🤔 How can I contact customer support? You can contact our customer support team via email at support@southfallgoods.com or through the live chat feature on our website.